About Us
Urban Schott is a Dubai-based clothing brand created for people who want style, comfort, and practicality in the clothes they wear. We see clothing as something personal. The right piece becomes part of your routine, travels with you, and often stays connected to important memories.
The idea behind Urban Schott was straightforward: offer well-designed clothing with dependable quality at a fair price. We wanted to bring together comfortable fits, useful details, and styles that people can confidently wear throughout the year.
Our range goes beyond jackets. It includes outerwear, everyday clothing, and seasonal pieces for different occasions and personal styles. Whether you are heading to work, travelling, meeting friends, or simply updating your wardrobe, our aim is to offer clothing that feels suitable for real life.
Made for Everyday Wear
We prefer clothing that looks good without being difficult to wear. Our collections include both classic and modern designs, with a focus on comfort, function, and versatility.
Instead of following every passing trend, we look for styles that customers can enjoy on different occasions and continue wearing beyond a single season.
Made-to-Order and Custom Options
Some Urban Schott products are prepared or made after an order is placed. Custom sizing is also available on applicable product pages, giving customers the option to submit their measurements for a more personal fit.
Additional changes may be available for selected products. These can include names, patches, designs, or other requested details. If you have a customization request, please contact us at info@urbanschott.com before ordering. Our team will let you know whether the request is possible and confirm the requirements, price, and expected production time.
Our Approach to Quality
We check every order before it is dispatched. This includes reviewing the material, stitching, sizing, and finishing details against the relevant product and order information.
Customer feedback also matters to us. It helps us understand what is working and where we can improve our products, service, and overall shopping experience.
Here When You Need Us
We want online shopping to feel clear and straightforward. Product details, sizing information, delivery estimates, customization requirements, and store policies are provided to help customers make an informed decision before placing an order.
From our base in the UAE, we serve customers locally and internationally. If you need help with a product, size, custom request, or existing order, our support team is available to assist you.
Our Mission
Our mission is to offer comfortable, well-designed clothing that combines modern style, practical use, dependable quality, and fair value.
As Urban Schott grows, we plan to develop our collections carefully, learn from our customers, and keep improving the experience we provide. Most importantly, we want our clothing to help people feel comfortable and confident in their own style.
Thank You
Thank you for choosing Urban Schott.
Whether this is your first purchase or you're returning for another favorite, we're honored to be part of your wardrobe and appreciate the trust you place in us.
We look forward to serving you:
Business Legal Name: Urban Schott
Address: Bin Thani Plaza Building Naif, Deira, Dubai, United Arab Emirates.
Phone: +971 50 785 4894
Email: info@urbanschott.com
Contact Page: https://urbanschott.com/pages/contact
Our Solutions
Who is Urban Schott?
Urban Schott is a clothing brand blending classic street style with fine craftsmanship. We create premium, long-lasting jackets, from leather to bomber varsity and hoodie styles, designed for everyday comfort and timeless style.
Are your leather jackets made from genuine leather?
Yes, our leather jackets are crafted from genuine leather, chosen for its durability, comfort, and premium finish. Care details are included on each product page to help you maintain its quality over time.
How do I choose the right jacket size?
Check the size chart on each product page and match it to your chest, shoulder, and length measurements for the best fit. If you're between sizes, we recommend sizing up for a more relaxed fit or down for a snug, tailored look.
How should I take care of my leather jacket?
Wipe your jacket with a soft, damp cloth and apply a leather conditioner regularly to keep it soft and supple. Avoid direct heat or harsh chemicals, and store it in a cool, dry place away from sunlight.
Can I return or exchange my leather jacket?
Yes, you can request a return or exchange within 15 days of delivery, as long as the jacket is unworn, unwashed, and in its original condition with tags attached. Items showing signs of wear, damage, or alteration won't be eligible for return.
How long does delivery take?
Orders typically arrive within 11–15 business days from the date they're placed. Shipping is free on orders of $200 USD or more, with a flat $20 USD fee applied below that.
Can I change or cancel my order after placing it?
Yes, cancellations within 24 hours receive a full refund, while later requests incur a processing/production charge — 25% after 24 hours, 35% after 3 days, and no cancellations after 7 days once production is underway.
Do you ship internationally?
Yes, we ship worldwide, with free shipping on orders of $200 USD or more and a flat $20 USD fee below that. Delivery typically takes 11–15 business days depending on your location.
Are your jacket colors exactly as shown in the photos?
We do our best to display colors as accurately as possible, but slight variations may occur due to screen settings and lighting. If exact color matching is important to you, feel free to contact us before ordering.
Do you offer leather jackets for both men and women?
Yes, we offer genuine leather jackets designed for both men and women, including biker and bomber styles. Browse our Men's and Women's collections to find the perfect fit.
Can I make changes to my order after placing it?
Yes, you can request changes such as size, color, personalization, patches/customization, shipping details within 24 hours of placing your order. Please note that additional charges may apply depending on the change requested.
What currency does your store accept for payments?
We accept payments in USD (US Dollars) for all orders, regardless of your shipping destination. The total price, including any applicable shipping fees, will be displayed in USD at checkout.
How can I contact Urban Schott?
You can reach us by email at info@urbanschott.com or by phone at +971 50 785 4894. You can also use the Contact Us page on our website for any queries or support.
Is it safe to shop at Urban Schott?
Yes, our website uses secure SSL encryption and trusted payment gateways to protect your personal and payment information. We're committed to a safe, transparent shopping experience from checkout to delivery.