Terms and Conditions

Welcome to Urban Schott. By accessing or using urbanschott.com, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with the rights or experience of other users.

You must be at least 18 years old, or have permission from a parent or legal guardian, to place an order on our website.

2. Product Information

We make every effort to display our products as accurately as possible. However, actual colors, textures, and appearance may vary slightly depending on your screen settings or device.

We reserve the right to modify, discontinue, or update any product, description, or price at any time without prior notice.

3. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to accept, reject, limit, or cancel any order if necessary, including in cases of pricing errors, suspected fraud, product availability, or incorrect information provided during checkout.

If your order cannot be fulfilled after payment has been received, any applicable refund will be issued to your original payment method.

4. Pricing & Payments

All prices displayed on our website are in USD unless otherwise stated. We accept secure payments through trusted payment providers, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Other supported payment options displayed at checkout

Customers are responsible for any applicable taxes, customs duties, import fees, or currency conversion charges imposed by their payment provider or local authorities.

5. Shipping

Estimated delivery times are provided for convenience only and are not guaranteed.

Urban Schott is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other events beyond our reasonable control.

Please refer to our Shipping Policy for complete shipping information.

6. Returns & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Please review that policy before placing your order.

7. Intellectual Property

All content available on this website, including text, product images, graphics, logos, designs, icons, and other materials, is the property of Urban Schott or its content suppliers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content from this website without our prior written permission.

8. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

Please notify us immediately if you believe your account has been accessed without authorization.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Copy, scrape, or misuse website content.
  • Interfere with the security or operation of the website.

We reserve the right to suspend or terminate access for users who violate these terms.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Urban Schott shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our maximum liability for any claim relating to an order shall not exceed the amount paid for that order.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will become effective once published on this page. Continued use of the website after updates constitutes acceptance of the revised terms.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Business Legal Name: Urban Schott

Address: Bin Thani Plaza Building Naif, Deira, Dubai, United Arab Emirates.

Phone: +971 50 785 4894

Email: info@urbanschott.com

Contact Page: https://urbanschott.com/pages/contact

Our Solutions

Who is Urban Schott?

Urban Schott is a clothing brand blending classic street style with fine craftsmanship. We create premium, long-lasting jackets, from leather to bomber varsity and hoodie styles, designed for everyday comfort and timeless style.

Are your leather jackets made from genuine leather?

Yes, our leather jackets are crafted from genuine leather, chosen for its durability, comfort, and premium finish. Care details are included on each product page to help you maintain its quality over time.

How do I choose the right jacket size?

Check the size chart on each product page and match it to your chest, shoulder, and length measurements for the best fit. If you're between sizes, we recommend sizing up for a more relaxed fit or down for a snug, tailored look.

How should I take care of my leather jacket?

Wipe your jacket with a soft, damp cloth and apply a leather conditioner regularly to keep it soft and supple. Avoid direct heat or harsh chemicals, and store it in a cool, dry place away from sunlight.

Can I return or exchange my leather jacket?

Yes, you can request a return or exchange within 15 days of delivery, as long as the jacket is unworn, unwashed, and in its original condition with tags attached. Items showing signs of wear, damage, or alteration won't be eligible for return.

How long does delivery take?

Orders typically arrive within 11–15 business days from the date they're placed. Shipping is free on orders of $200 USD or more, with a flat $20 USD fee applied below that.

Can I change or cancel my order after placing it?

Yes, cancellations within 24 hours receive a full refund, while later requests incur a processing/production charge — 25% after 24 hours, 35% after 3 days, and no cancellations after 7 days once production is underway.

Do you ship internationally?

Yes, we ship worldwide, with free shipping on orders of $200 USD or more and a flat $20 USD fee below that. Delivery typically takes 11–15 business days depending on your location.

Are your jacket colors exactly as shown in the photos?

We do our best to display colors as accurately as possible, but slight variations may occur due to screen settings and lighting. If exact color matching is important to you, feel free to contact us before ordering.

Do you offer leather jackets for both men and women?

Yes, we offer genuine leather jackets designed for both men and women, including biker and bomber styles. Browse our Men's and Women's collections to find the perfect fit.

Can I make changes to my order after placing it?

Yes, you can request changes such as size, color, personalization, patches/customization, shipping details within 24 hours of placing your order. Please note that additional charges may apply depending on the change requested.

What currency does your store accept for payments?

We accept payments in USD (US Dollars) for all orders, regardless of your shipping destination. The total price, including any applicable shipping fees, will be displayed in USD at checkout.

How can I contact Urban Schott?

You can reach us by email at info@urbanschott.com or by phone at +971 50 785 4894. You can also use the Contact Us page on our website for any queries or support.

Is it safe to shop at Urban Schott?

Yes, our website uses secure SSL encryption and trusted payment gateways to protect your personal and payment information. We're committed to a safe, transparent shopping experience from checkout to delivery.